Tag Archives: ownership

Excuses vs Apologies

We’ve all been there. Sitting in a room where the client, a project stakeholder, or your boss is questioning you (perhaps in an angry-ish way) about why the project went terribly wrong. It’s uncomfortable, almost unbearable – and the temptation … Continue reading

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It’s Not Your Project, It’s the Client’s Project

I used to work with a very wise man who says thisĀ all the time. I think it was his way of making it OK to do something that you didn’t think was the right way, or the best way, or … Continue reading

Posted in Client Service, Project risks, Quality control, Role of the PM | Tagged , , | Leave a comment