Category Archives: Role of the PM

Excuses vs Apologies

We’ve all been there. Sitting in a room where the client, a project stakeholder, or your boss is questioning you (perhaps in an angry-ish way) about why the project went terribly wrong. It’s uncomfortable, almost unbearable – and the temptation … Continue reading

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Managing Scope Creep Tip #1: Listen…. and Speak Up!

Have you ever been a team member working on a project and you start getting hints that the client is asking for something that wasn’t on the list or is above and beyond what you agreed to do?  If you’re lucky, … Continue reading

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PM Tip: Have a Regular Status Meeting

Weekly status meetings are a great PM tool.  They keep the PM in touch with the client and show commitment to the project because the time is reserved, every week, to discuss the project.  The status meetings provide a way to review the project … Continue reading

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It’s Not Your Project, It’s the Client’s Project

I used to work with a very wise man who says this all the time. I think it was his way of making it OK to do something that you didn’t think was the right way, or the best way, or … Continue reading

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Being Late and the Damage it Does

Lateness – my own and other people’s – is a pet peeve.  I would rather be an hour early for a meeting and have to sit and wait then take the chance that I’ll get lost and be late. On … Continue reading

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PM Traps: Over-Optimism and Lack of Self Awareness

Have you ever worked with someone who consistently says she’s going to do something and then doesn’t?  And then you wonder.. Is she just saying she’s going to do it so I’ll go away? . . . Or so the client … Continue reading

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Before You Send: Formatting Checklist for Project Managers

Last week Seth Godin posted this on the “wrapper” – about how the box, the frame, the presentation matters, even if its not the point. Earlier this week I saw a document that was sent to a client with no header, … Continue reading

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Just Show Up

“Eighty percent of success is showing up” – Woody Allen Is it ever OK for the PM to skip a client meeting? Short answer – never. Longer answer – maybe, if there’s a family emergency or a sudden illness. And … Continue reading

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The (Un)Communication Trap

We’ve all worked with that manager, co-worker, client, (or dated that person) that for some reason doesn’t ever tell you the whole story. Maybe he’s “protecting you” from all the details that he doesn’t think you need to know. Maybe he’s especially forgetful … Continue reading

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Being the PM Means You’re in Charge. Right?

I thought I was in charge at the beginning.  it makes sense, right? You’re the project lead. The person in charge, the “one throat to choke” as they say.  You’re responsible for everything – even things you can’t possibly control – … Continue reading

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