Categories
PM Tip of the Week
It's the client's project, not your project. When your'e doing work-for-hire, you don't get to make 100% of the project decisions. Your first priority is to make your client happy and successful. If they want something different than what you think should be done and the disagreement can't be mutually resolved, the final decision will always go to the client.Blogs I Follow
Category Archives: Client Service
It’s Not Your Project, It’s the Client’s Project
I used to work with a very wise man who says this all the time. I think it was his way of making it OK to do something that you didn’t think was the right way, or the best way, or … Continue reading
Posted in Client Service, Project risks, Quality control, Role of the PM
Tagged client management strategies, ownership, quality
Leave a comment
“She Thinks She’s My Only Client”
Of course she does! Even if all logic says otherwise, no client wants to think they’re any less than your first priority. Of course if you’re managing some giant project, it may be the sole focus of your work. But for … Continue reading
PM Traps: Over-Optimism and Lack of Self Awareness
Have you ever worked with someone who consistently says she’s going to do something and then doesn’t? And then you wonder.. Is she just saying she’s going to do it so I’ll go away? . . . Or so the client … Continue reading
Posted in Client Service, Role of the PM
Leave a comment
