Category Archives: Client Service

It’s Not Your Project, It’s the Client’s Project

I used to work with a very wise man who says this all the time. I think it was his way of making it OK to do something that you didn’t think was the right way, or the best way, or … Continue reading

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“She Thinks She’s My Only Client”

Of course she does! Even if all logic says otherwise, no client wants to think they’re any less than your first priority.  Of course if you’re managing some giant project, it may be the sole focus of your work. But for … Continue reading

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PM Traps: Over-Optimism and Lack of Self Awareness

Have you ever worked with someone who consistently says she’s going to do something and then doesn’t?  And then you wonder.. Is she just saying she’s going to do it so I’ll go away? . . . Or so the client … Continue reading

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