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PM Tip of the Week
It's the client's project, not your project. When your'e doing work-for-hire, you don't get to make 100% of the project decisions. Your first priority is to make your client happy and successful. If they want something different than what you think should be done and the disagreement can't be mutually resolved, the final decision will always go to the client.Blogs I Follow
Author Archives: Chrissy Voeg
It’s Not Your Project, It’s the Client’s Project
I used to work with a very wise man who says this all the time. I think it was his way of making it OK to do something that you didn’t think was the right way, or the best way, or … Continue reading
Posted in Client Service, Project risks, Quality control, Role of the PM
Tagged client management strategies, ownership, quality
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Being Late and the Damage it Does
Lateness – my own and other people’s – is a pet peeve. I would rather be an hour early for a meeting and have to sit and wait then take the chance that I’ll get lost and be late. On … Continue reading
Posted in Role of the PM, Time Management
Tagged client disrespect, client respect, disrespect, Greg Savage, lateness
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“She Thinks She’s My Only Client”
Of course she does! Even if all logic says otherwise, no client wants to think they’re any less than your first priority. Of course if you’re managing some giant project, it may be the sole focus of your work. But for … Continue reading
PM Traps: Over-Optimism and Lack of Self Awareness
Have you ever worked with someone who consistently says she’s going to do something and then doesn’t? And then you wonder.. Is she just saying she’s going to do it so I’ll go away? . . . Or so the client … Continue reading
Posted in Client Service, Role of the PM
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Consistently 5 Minutes Late: OK or Not?
We’ve all been on those conference calls – where you’re listening to hold music and wondering if you got the time wrong while waiting for the leader to show up. If you’re the project manager in charge of starting the call, … Continue reading
Posted in Time Management
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5 PM Best Practices to Implement on Day 1
Getting a project off on the right foot can be a challenge. There is so much to figure out you can feel like you’re drowning right from the very beginning. These 5 best practices can help – implement them early and they’ll become … Continue reading
Posted in Best practices
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Before You Send: Formatting Checklist for Project Managers
Last week Seth Godin posted this on the “wrapper” – about how the box, the frame, the presentation matters, even if its not the point. Earlier this week I saw a document that was sent to a client with no header, … Continue reading
Posted in Quality control, Role of the PM
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